Overview

Within SchoolAdmin, you have the option to manage various aspects of payments by going to Settings > Financial > Payment Setup. Read on to learn more about what settings you are able to control and best practices for using them.


Credit Card Configuration

Payment Mode: This setting determines whether transactions processed through your SchoolAdmin site are live or in "test" mode. While this is visible for transparency, the setting can only be changed by a member of the SchoolAdmin Support team. If you have questions about your setting or believe you need it to be changed, please contact Support.

Credit Card Options: This allows you to set the Display Name (what credit cards are referred to as in the Parent Portal) and the Submit Button Text (what parents will click to process their payment).

Accepted Credit Cards: The four options are American Express, Discover, Mastercard, and Visa. In the vast majority of cases, all credit card types should be selected to offer your parents the most flexibility.

Credit Card Convenience Fees: This setting refers to the amount of the credit card convenience fee that you would like to pass along to your parents. IMPORTANT: Convenience fees will be withheld from your payouts even if this is set to 0, as this only refers to the fee that is passed along to your families.

  • Fee Rate (in percent): This allows you to charge a rate that is a percentage of the total amount. In most cases, this will be 2.9% so that fees assessed to parents exactly cover the standard merchant convenience fees. It is possible to set this higher or lower at the discretion of your school if you would like to cover a greater or smaller portion of the merchant fees. It is possible to set this to a negative number if you would like it to be a discount rather than a fee.

  • Fee Amount (in dollars): This is a flat amount that is added to the transaction AFTER the Fee Rate above is calculated. Example: for a charge of $100, if the fee amount is $1.50, and fee rate is 10%, the total convenience fee would be $11.50.

  • Fee Description: This is the text that will be displayed wherever the fee is referenced.

  • Convenience Fee Notification Message: This checkbox determines whether the parent will see a notification message that they must agree to prior to processing their payment. We highly recommend enabling this option and defining a message if you plan to collect a convenience fee.


Electronic Check Configuration

Electronic Check Options: This allows you to set the Display Name (what electronic check payments are referred to as in the Parent Portal) and the Submit Button Text (what parents will click to process their payment).

Electronic Check Convenience Fees: This setting refers to any electronic check convenience fee that you would like to pass along to your parents. IMPORTANT: Electronic checks are not typically subject to convenience fees through merchants, and as such most schools do not set up a convenience fee associated with them, however choosing to set one is solely at the discretion of your school.

  • Fee Rate (in percent): This allows you to charge a rate that is a percentage of the total amount. It is possible to set this to a negative number if you would like it to be a discount rather than a fee.

  • Fee Amount (in dollars): This is a flat amount that is added to the transaction AFTER the Fee Rate above is calculated. Example: for a charge of $100, if the fee amount is $1.50, and fee rate is 10%, the total convenience fee would be $11.50.

  • Fee Description: This is the text that will be displayed wherever the fee is referenced.

  • Convenience Fee Notification Message: This checkbox determines whether the parent will see a notification message that they must agree to prior to processing their payment. We highly recommend enabling this option and defining a message if you plan to collect a convenience fee.


Check Configuration

Check Options: This allows you to set the Display Name (what check payments are referred to as in the Parent Portal) and the Submit Button Text (what parents will click to process their payment).


Custom Payment Configuration

Custom Payment Options: This allows you to set the Display Name (what custom payments are referred to as in the Parent Portal) and the Submit Button Text (what parents will click to process their payment).


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